Terms & Conditions
**Effective Date: June 18, 2024**
Welcome to Reverie LLC ("Reverie", "we", "us", "our"). These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using our services, you agree to comply with and be bound by these Terms. Please read them carefully.
---
### 1. Acceptance of Terms
By accessing our website or using our services, you confirm that you have read, understood, and agree to these Terms. If you do not agree with these Terms, you must not use our services.
### 2. Services Provided
Reverie LLC specializes in providing ketamine treatments for various mental health conditions, including treatment-resistant depression. Our services include:
- **Consultations**: Initial and ongoing assessments to determine suitability for ketamine treatment.
- **Treatment Sessions**: Administration of ketamine in a controlled, clinical setting.
- **Follow-up Care**: Post-treatment support and monitoring.
### 3. Eligibility and Patient Responsibilities
#### 3.1 Eligibility
To receive services from Reverie, you must:
- Be at least 18 years old.
- Provide accurate and complete personal and medical information.
- Agree to undergo an evaluation to determine if ketamine treatment is appropriate for you.
#### 3.2 Patient Responsibilities
As a patient, you agree to:
- Follow all pre-treatment and post-treatment instructions provided by our healthcare team.
- Notify us of any changes in your health status or medications.
- Pay for services as described in Section 4.
### 4. Payment and Billing
#### 4.1 Fees
Fees for our services are outlined in our pricing schedule, available upon request or on our website. All payments are due at the time of service unless otherwise arranged.
#### 4.2 Insurance
Reverie may assist with insurance claims for reimbursement, but we do not guarantee that your insurance provider will cover the cost of treatment. It is your responsibility to understand your insurance benefits.
#### 4.3 Cancellation and Refunds
We require at least 24 hours' notice for appointment cancellations. Failure to provide adequate notice may result in a cancellation fee. Refunds for services will be handled on a case-by-case basis.
### 5. Privacy and Confidentiality
Your privacy is of utmost importance to us. Please refer to our [Privacy Policy](#) for detailed information on how we collect, use, and protect your personal information.
### 6. Medical Disclaimer
Reverie provides ketamine treatments based on current medical research and clinical guidelines. However, we do not guarantee specific outcomes or results. Ketamine treatment may not be suitable for everyone and carries certain risks, which will be discussed during your consultation.
### 7. Limitation of Liability
To the maximum extent permitted by law, Reverie Ketamine Clinic LLC is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including but not limited to medical complications or adverse reactions.
### 8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Reverie or our content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without our express written permission.
### 9. Changes to Terms and Services
We reserve the right to modify these Terms or our services at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the revised Terms.
### 10. Governing Law
These Terms are governed by and construed in accordance with the laws of the state in which Reverie operates, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of that state.
### 11. Contact Us
If you have any questions or concerns about these Terms or our services, please contact us at:
***Reverie LLC**
412 W Rivers Edge Dr, Provo UT 84604
Phone: (801) 687-1656
Email: privacy@reverieutah.com
---
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Reverie LLC for your care.
---
*These Terms and Conditions were last updated on June 18, 2024.*